Transitional Living Services of Northern New York


Transitional Living Services
of Northern New York

Administrative Office
482 Black River Parkway
Watertown, NY 13601

Behavioral Health and Wellness Center
7550 South State Street
Lowville, NY 13367

610 Cedar Street
Ogdensburg, NY 13669


Maximizing Independence through Wellness
Adult Services


MICA/Case Management

Case Management assists eligible persons with a mental illness to access needed medical, social, psychosocial, educational, financial and other services in order to achieve a successful outcome which typically supports the consumer’s maximum independent functioning in the community. The objective of case management in a mental health system is continuity of care and service. Services may include linking, monitoring and case-specific advocacy.

  • Linking: The process of referring or transferring a consumer to all required internal and external services that include the identification and acquisition of appropriate service resources.
  • Monitoring: Observation to assure the continuity of service in accordance with the consumer’s treatment plan.
  • Case-Specific Advocacy: Interceding on behalf of a consumer to assure to services required in the individual service plan. Case management activities are expediting and coordinative in nature rather than the primary treatment services ordinarily provided by a therapist.
The services are available to residents of Jefferson and Lewis Counties who have a serious mental illness. Consumers do not need to be receiving Medicaid in order to qualify, and services specifically tailored to the needs of persons with a co-occurring substance abuse disorder, or who are transitioning from a correctional, hospital or rehabilitation setting are available.


Office: (315) 782-1777

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